Anonymous
Disappointing experience. I purchased a Peka magic corner unit. The unit that was supplied had been previously returned and was therefore secondhand. It was damaged, the fittings bag was open and a set of instructions was missing. Unfortunately, I had missed in the small print on the website that it was supposed to be checked within 48 hours of arrival. I found customer service abrasive which left me feeling I was at fault when it was them that supplied me with damaged goods. They did rectify it by sending me replacement parts but the whole experience left me very disillusioned. We tried to speak to the technical department to establish if any fittings were missing but were told this was not possible.
11 months ago
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