Sadly, the efficient first impression of this company was not borne out by its subsequent poor service. Contradictory information regarding pricing did not engender confidence. This is a company where the right hand does not know what the left is doing at all stages from pricing to installation to payment. Consequently, hours are wasted chasing up personnel who either do not read the original question or fail to respond to you entirely. I relied upon a text message and email informing me that Easigrass were going to be on site on a specific date only to be later informed that this was an accidental mis text! It appears I lost an installation slot due to staff incompetence. Nobody responded to my email/telephone message/repeated telephone calls with nobody picking up. I have had to chase this company for clarity and none was forthcoming. If I could give zero stars I would do.