After sales service is awful. Basic parts fail on a gate and they dont keep in stock. I have had an issue with the gate for weeks, no followups. I have to do my own DIY to establish the problem and then tell them to fix or provide the replacement part to which i chase and they dont have in stock and only to be told they have to order the part but no idea when it arrives. we are talking about a day to day piece of nuts and bolts which you would expect them to have. I just called some of the competitors who say they have in stock and i can pick up free of cost. what does this say about the level of care or service!