"The initial quote was great. I must say however my door was not perfect upon installation and was not picked up by the door fitter. I had to point out the faults with the door to him. The faults were tried to be fixed not successfully so the manufacturers were called and they gave me a new door."
Thankyou for your feedback. We are sorry you are not happy. We always try and deal with any customer service issues quickly and efficiently. Within a day of you advising us there was a problem we attended, within 3 weeks we arranged for a brand new replacement door. We have now put extra checks in place to check the doors before leaving an installation to ensure we see anything however minor.