I'd spent an inordinate amount of time researching before buying and am so glad I did! e-badges have been a dream to order from. Not only are their reviews consistently good but the customer service is second to none. They were proactive about discussing my order with me and helping me to make informed choices. They kept me up to date and within a day I had my order delivered. I've not used my new micro badge maker and all the bits I bought with it yet (as it's a Christmas pressie) but have had a look at all the components and they look good quality and solidly made. I can't wait to start making. An excellent small business to order from, would not hesitate to recommend them.