Unable to deliver to neighbours. I arrived home to a calling card despite the other flats in my block of 6 being in all day, and there being plenty of places within the flat block to leave parcels, as used by most other companies (including Amazon Logistics, Royal Mail and MyHermes). When setting up a redelivery, there's no 'leave with neighbour' option and if the delivery is going to anyone other than the addressee, they need ID for both themselves and you. Here's hoping that I'm in rather than my husband when the parcel gets delivered... FYI - this was an Amazon Prime delivery of a Feliway cat calming diffuser.