Appalling company! Shocking customer service and they refuse to make contact with me! Still waiting for a faulty sofa to be collected, still waiting for my refund and still waiting for my refund so I can go and buy a new one, from somewhere else! Very quick to take your money, but everything else is just disgraceful!! I would never recommend this company to anybody! I work in Customer Service and if I treated my customers this way, we would soon be out of business. They havent got a clue!! Not had a sofa to sit on for almost 3 weeks now. A complete and utter shambles!