"I was impressed with the good value of this service as i have failed 3 times and each time come back to get an earlier test than the 3 months away that the test centres were offering. Now however i am no longer receiving cancellations, This is disappointing because there is a 1 month window when i can do the test with every day of the week available in 2 test centres ."
We have looked into your account for you and can confirm that we have offered you 11 tests and have changed your test 3 times for you. Your account is active and we are searching for you. As soon as we find you another test matching your criteria, we will notify you by email and text message.
Unfortunately, cancellations are not guaranteed because we are reliant on people changing or cancelling their tests. However, since we search regularly for you, it gives you a very good chance of finding a driving test cancellation.
I hope this helps but please get in touch with our Customer Support Team if you would like any further assistance.