After waiting 2 months for my coilovers to arrive (which was understandable due to covid) I was disappointed to find I’d been sent the wrong ones. Luckily the front shocks fit correctly so I sent the rears back and asked for the correct rears to be sent out. Only to be sent the exact same fronts I already had and no rears, after clearly stating what I needed in several emails. So I sent those back and I’m currently still waiting for the rears which I hope will finally be correct. Having just received an email asking me if I’d sent the rears off despite this information being readily available in several emails before, it’s clear to me that their communication is poor, and things like orders and emails are obviously not read or processed properly. I work nights, so after many sleepless nights staying up to wait for dpd drivers etc I think it’s safe to say this could’ve easily been avoided if the order had been processed properly by a bit of extra care and attention in the first place. Don’t get me wrong the coilovers are fantastic, it would just be nice to actually receive them.
3 years ago
Driftworks has a
4.8
average rating
from
3,114
reviews
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