Egle was the person I dealt with the most. She was so lovely and patient and she's super smart with all the knowledge in her head that she will apply to your particular scenario. She run and rerun different options for me over many hours and weeks of telephone conversions. She took extraordinary care and diligence to work out the best plan to suit my family's circumstances. I was over the moon to have agreed a plan that I feel is very good value for money and relieved to know that should anything happen to me, my family is protected. (You must speak to them - do not rely on the online calculators, there's much more to it).