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"Not professional though they boast to be the best delivery company. Expected delivery today, didn't arrive. Phoned company. The guy who I spoke to, took my details to which he couldn't find any parcel being delivered to my address for the next week anyway! Phoned the company who was sending me the parcel(vodafone), they immediately found it by the tracking no, and gave me all the info of what was happening. Phoned dpd again, spoke to a woman who didnt even appologise for the companys mistake and told me that there was 7000 other deliveries to be attempted today!!! And???? Mine was one of them! Why isn't it here ? Why have in big rosy red letters that 'hey, if your expecting your parcel on Monday, don't worry, we will try deliver TODAY!' I was expecting it today. So a wasted Saturday with 3 kids. No parcel, no apology, no give a flying good! Unreal."
Helpful Report
Posted 1 month ago
DPD is rated 1.21 based on 1,508 reviews

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Alice, Customer Support