"They don't even deserve 1 star! Worst delivery company worst costumer service and definitely worst drivers! 150 pounds went to waste because they decided not to show up on the timeslot agreed upon but show up late! Had to go to class and came back to find that "I" signed and received the parcel sent. Then when I contacted them after waiting for an entire 23 minutes for the worst costumer service to pick up and ask them where my parcel they said they will "investigate" and get back to me in no more than 3 days it's been 10 days and I just received the most unprofessional reply that the driver had the correct address and it was delivered! 150 pounds from my limited student allowance went to waste because of their irresponsible drivers.
I will not let this go and I will definitely file a lawsuit"