Appalling customer service! Didn’t even bother knocking on the door before posting the calling card through! Whats worse is i instructed them on my dpd app to either leave it with my neighbours or place it in my garden which they completely ignored?!
Rang through to customer service and they adviced me to go pick it up from their Manchester depot at 6pm which is bang in the middle of rush traffic!
Once I got there they told me that the parcel has definitely been scanned in but they couldn’t find it and told me to leave?! I asked why can’t they search again and the supervisor said because they aren’t willing to waste human resources as they’re in a rush to get other jobs?!
Seriously what kind of horrendous customer service is this??!!!!!
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