Delivered to a house 0.5 miles away and sent a photo of a box propped against a wall saying they'd delivered successfully! 40 mins on line to useless customer service who said they couldn't do anything about it as they had delivered to the postcode and that was all they needed to do!! How about actually deliver to the address?! Totally unhelpful and unsympathetic. Still waiting for another delivery which they've taken back to depot as said I wasn't in - not surprising as I don't live at that address!!! Have tried to get redelivery by choosing deliver to a neighbour and putting my own address in!