This review is in relation to parcel 15501866911576. I am being forced to leave a review as it is IMPOSSIBLE to talk to a human at DPD. I will also be making a formal complaint. I was expecting a parcel to be delivered to me on Wednesday 8th May. On Tuesday 7th May I received an email from DPD informing me that DPD had recived my parcel and was putting it out for delivery. At 07.31 on Wednesday 8th May I received an email from DPD saying that my parcel was scheduled for delivery between 08.45 and 09.45 that morning. No problem as 4 people were either in the house or due to be in the house at that time. At 08.05 my brother was standing in the front garden of the house, painting the side gates. He's over 6foot tall and had the radio on. It should have been clear to a blind, deaf, drunken moron that there was someone at the property who could take delivery of my parcel. Apparently, the DPD courier didn't see him or hear the radio; DPD - please note that if your driver is that blind, deaf, drunk or stupid he probably shouldn't be driving a van on the public highway. At 08.54, I received another email from DPD, telling me that Steven would deliver my parcel between 12.56 and 13.56 on 8th May. I then got another email from DPD at 09.21 on 8th May saying that their driver had "missed me" and that my parcel would not be delivered on Thursday 9th May. Sorry, but how do you "miss" a delivery when there are 4 people in the house, the side gates are open, people are working and the radio is on? I have spent time trying to contact DPD to complain; a complete waste of time. The only phone number that is answered automatically recognises your phone number and just tells you that your parcel will be delivered. DPD offers shockingly bad service. Don't use them. I would give them 0 stars if that was possible.