Dreadful service. Two occasions recently. 1) Per their tracking they didn't even try to deliver to my address and dumped my order straight to a business address - not even neighbours - some distance away. 2) M+S use DPD for flower delivery. DPD say couldn't trace address yet address comes off Post Office database when ordering and is in an established residential area. Then DPD say goods are damaged. Previously I had arranged to collect a parcel from DPD depot Oldbury. When I got there parcel was actually in Stoke. I cringe now when I hear my goods are going to be delivered by DPD. There appears absolutely no commitment to the company or customers by DPD drivers/employees.