Kim B
So, I had notification of my delivery within a 1 hour slot, so in case signature was needed, I ended up spending 2 hours hanging around my front gate to catch the delivery. There was no delivery, no DPD van passed by, nothing. Back indoors, there's a message "No one was in today" & "it will be delivered tomorrow to you nearest Shop". But actually, even that was too hard for them. I had to drive over 10 miles round trip to collect it from some random shop in a housing estate in a neighbouring town despite my nearest drop off point being 1 mile away. And just to rub salt in to the wounds, the complaints phone number is just a 'we'll make you wait for 1/2 hour & then cut you off' sort of deal, when I finally got through & uttered the words "I would", that was all they were prepared to listen to. From now, if a seller is using DPD I will be buying elswhere.
1 month ago
Read DPD Reviews
DPD has a 1.2 average rating from 4,675 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial