I've been using DoxZoo since 2019 for one of my small businesses and freelance design work. I've always been happy with my orders minus a couple which have had alignment problems, but Doxzoo has always been quick to fix. I recently placed an order for tracked 24, I received an email saying there was a technical issue and the order would be dispatched asap. Which is fine, these things happen. The order came 1 week late, mostly damaged, unaligned and in the wrong finish. Reached out via live chat (which took over an hour) and they were happy to fix (great). 4 days later no sign of the re-print, reached out again to be told another technical issue. So coming up on nearly 2 weeks since my order was placed and I'm still waiting. So frustrating as the print quality is great but I'm now nervous to place large orders as I don't have the time or patience to go through 100 plus every cards every time I order to make sure it is correct. That's the full point in having someone within the business to sign off on orders. Now on the lookout for another supplier as I'm beyond annoyed.