AVOID. THEY SAY THEY PUT THINGS RIGHT BUT THEY TAKE NO RESPONSIBILITY IN THE MISTAKES OF THEIR OWN WEBSITE. So I’ve redone my 2 star review to 1 and if I could give none I would. I reordered 22 of my custom notepads from my first order and they added them straight to the basket where I paid over £100 only to receive pads that was not the same as my previous order. They came with thin cheap matt paper on front and back. My previous ones where shiny card just what you would have on a daily journal and now I’m left with these that I can not sell myself. I’m a small business and money down. After speaking on live chat this morning they have said they will not redo them as Their website logs state differently and the files names are completely different if it was a reorder the file names would be the same. This is not my responsibility as to what their website states and this does not make me in the wrong. I have sent them a screen video clear to see I have pressed the reorder button and as the customer I’m still wrong. I didn’t want my money back nor money off another order. I simply wanted the front and back redone.
1 year ago
Doxzoo Online Printing has a
4.7
average rating
from
6,450
reviews
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