Overall this was a disappointing experience as the document sent for printing was sent to me only half complete. Half the document was randomly not printed. There was the no email/telephone number readily available or commonly used system of communication in place to highlight the error rather- they have an online chat function that supplied erratic replies; one reply even coming in at midnight! The only saving grace was that this was eventually sorted after I was asked to supply proof of the error by way of photos and a video. No explanation was offered as to why it happened.