Really disappointed - an easy process to upload, great initial communication, but my order received back (now nearly 5 weeks since I ordered). While I appreciate that Royal Mail could also be at fault, communication with Doxzoo about the missing order was unhelpful, placing all blame on the postal services, and not offering any form of recompense. With no proof that my printing was ever even undertaken, I will not be returning to Doxzoo as I can't help wondering if they simply took my money. I hate leaving a negative review, but have tried direct communication to resolve the issue, to no avail. Such a shame.