I had booked a crew cab transit van for a weeks hire around 3 months before I required it, so when I arrived to collect it on the start day I was rather surprised to have been given a van with quite a lot of dents and worse than that very grubby and dirty inside. I would say it had mostly been used by contractors and builders! I accept that it’s a hire van and it’s going to get used and abused, but having booked 3 months in advance I was disappointed to get what appeared to be the worst van in your fleet! Having said all that it ran without fault during the weeks hire, so I was grateful for that. I appreciate how difficult it must be to keep hire vans up together and it won’t stop me hiring from you, but it was disappointing on the day to get it in the condition it was.