The van had an issue with side door catching. The van engaged central locking when door was shut with keys left inside. We had to get AA out to get access to van. We had a long wait for the AA and we’re not able to load via the side door meaning we could not take the full load that we wanted. Member of staff was more concerned about not being able to rent van out again while the issue was fixed and gave impression it was just our bad luck. Sent email to complain and ask for compensation. Never had a reply.
2 years ago
Dorset Vehicle Rentals has a
4.8
average rating
from
3,122
reviews
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