Read all Dorothy Perkins reviews.
Anonymous-London
Verified Reviewer
"If I could give a minus star rating, I would. I ordered 11 t-shirts for delivery. I received a parcel 10-days later which contained 8 t-shirts. The dispatch note suggested that the entirety of the order should have been in the packet. I called the Dorothy Perkins 'Customer Services' phone number, and received an automated message saying they were not taking calls, and to email them. I emailed them - and it took over 5-days to receive a response. In the interim, I opened a paypal claim. Only when I escalated the claim to a dispute did I receive a response. The person at DP asked me to close the case so they could refund me; saying they could not refund me until the case was closed. What utter nonsense. Anyone considering buying anything from DP should be aware of the shocking service awaiting you!"
Helpful Report
Posted 1 year ago
Dorothy Perkins is rated 3.06 based on 144 reviews

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