This is the first time I have purchased from Doorfit. The online process was easy to use and the product range was great. I purchased my items, paid for them and received my confirmation with a 2 to 4 day delivery window. I had to contact Doorfit after waiting 7 days with no contact from doorfit to see why I had not received my goods. I was advised that it would be a few more days before I got my delivery as the goods were not in stock. When the goods finally arrived they were very well packed and great quality. I understand that stocks can run out but it's good management to advise customers as to why their goods are not being delivered within the window given. It would have been a 5 star but for this lack of customer focus... Colin McAfee