Order was delayed, missing items, and no one at DoorDash took responsibility for the errors that occurred. The driver claimed the restaurant was busy and they messed up part of the order. The driver also stated her verified everything was in the bag for our order.
Upon receiving the order, we were missing one full meal worth of product. A side missing in one meal, another side in another meal, the main items from another... it was a mess. I called the restaurant who stated they do not endorse, promote or use DoorDash, and wouldn't be able to help without the physical receipt.
When I contacted DoorDash thru their app and their Twitter page, I was given the run around for over an hour. The person on their Twitter account even went as far as the state their drivers do not violate any policy for ordering the food themselves as it helps to ensure food is delivered hot and fresh. This was our very first order... and our absolute last with DoorDash.
5 years ago
DoorDash has a
1.3
average rating
from
21,097
reviews
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