We were visited by Paul who was very friendly, knowledgeable and helpful. He had kept us informed of his arrival time and updated it regularly. He looked at our problem, tried to alleviate it but warned us that the problem may return in which case we would need new door seals. The problem did in fact return, we rang Domex who ordered the parts and rang on the 6/11 to say that the parts were in and could fit them the next day. Once again Paul kept us informed of his arrival time, he fitted the parts in next to no time and everything appears well. He is a credit to your company as indeed your staff on the phone are. Very professional, polite, friendly and supportive. Well done to you all !!