Akhil came to replace on my Blomberg washing machine, job Ref: 22410789, the heater and also pointed out, that I was not unaware of, the rubber seal of my washing machine door which looked very worn. Akhil explained to me in detail on how to take care of my Blomberg washing machine and advised what limescale products remover to use, which I purchased from him. Before going to his next appointment, Akhil put the limescale remover tablet inside my washing machine and he made sure that I understood fully on how to take care of my washing machine. I got an excellent 5 star service from Akhil and he is a brilliant and conscientious engineer.