My wine chiller had a serious fault. Domex sent an engineer called Yasser to investigate. From start to finish the service he provided was excellent. He arrived on time and showed his pass. He wore covid mask, shoe covers etc. He was friendly, polite and very professional. After systematically inspecting the various chiller parts, he quickly identified the problem. He then fixed it and he was very knowledgeable and clearly skilled in how to do the job. He was considerate with regards to health and safety and cleaned up at the end as well as keeping me briefed throughout the job. The chiller now works without issue. I very highly recommend Yasser.