After several ignored applications, I received a response - no luck in dogs, however, would I like to volounteer in the shop at Snetterton instead? When I explained I work from home and have a free schedule, as in, my working day allows me to stretch my legs, walk the dog, cut out the commute, they assumed that meant I was free to travel and do two jobs a week at once? And when I said 'that's not viable' - the response I got back was 'you would have to travel to meet any dog for rehoming so that's why you're not suitable' - as if these two things are one and the same. Really poor sifting process, many assumptions made without any gentle probing from Dogs Trust, and they wonder why they can't rehome dogs and they're overwhelmed. Have met multiple people out and about when dog walking who will say they tried to rescue from DT but unable to due to some arcane bizarre restriction or simple lack of explanation. Not all homes suitable, I understand, but definitely an offputting experience. Judgmental without having asked, application form too vague for the questions they actually want to ask, leaves a lot of scope for error. Irony: Had already visited Snetterton and was told could only apply online, so why would I keep visiting Snetterton to see a dog behind glass I had no way of knowing I'd have any chance of helping, let alone meet without online approval?