“We had a 45 minute magic party. Great concept and the kids really enjoyed themselves. Crazy Chris was very energetic and engaged well with the kids. It really felt like they were together and lovely for everyone to see each other. Unfortunately we could not see some of the guests and didn’t know they even joined in until viewing the recording. I think there may be some screen setting as other guests said they could see them but this could have perhaps been sorted out/ checked before start of party. Also, we didn’t get let in before party started so didn’t have much time to get bearings and find out what was going to occur. It would be good for all the children to get mentioned/named/praised as it’s easily done and is a fine substitute for prizes. It maybe that Chris couldn’t see the other guests either as he didn’t name any of them.
A good time though and a lot of good feedback from other parents.”
Hi Chantelle, thank you for your invaluable feedback. We aim to provide our customer's with an unforgettable party experience. We apologise some of the guests seemed to be having technical issues and if you felt our usual high standards fell short on this occasion. Please do not hesitate to contact our Customer Services Team on 01245 401 401 (option 3) if you wish to discuss your concerns further. Our office hours are 9am - 6pm Monday to Friday and 10am - 4pm on Saturday. Kindest regards, DNA Kids.
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