have had bike 3 weeks and it has started to develop an intermitent clunk from rear of bike. This starts to appear after about 5 min use. At low load levels it is hardly noticeable but at higher loads eg peak of program 1 it can be quite loud. I have messaged your support team twice in the last week but they have not responded. The bike itself is very good and quiet, although saddle very uncomfortable. Due to lack of support i have marked accordingly
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