We were lucky enough to be told about this gem by our builder, visited the showroom march 19,and after being advised by the a very confidant new member of staff , he arranged for another member to complete our order. The range of kitchens and options will suit all. We ordered our electrical/gas items taking advantage of the multi purchase offers. Having looked at other well known outlets before hand we felt happy that DIY Kitchens had the edge on all fronts. One main advantages is that the units come pre built with doors fitted in most cases together with drawers and other features.We also ordered our quartz worktops which DIY kitchens recommend, They too proved to be the icing on the cake , great service and quality and fitting team. Our own kitchen fitter was surprised how good the kitchen was and the ease of fitting and the cleaver ideas that made his job much easier. He has since recommended and fitted another 2 Diy kitchens and we have had one of our friends order too. Yes there was a couple of hic ups, which required us to contact customer services, check ASAP that every bit is there , some small fill pieces where missing but swiftly despatched.The website could be a bit easier to navigate and be user friendly and the ticket contact system a bit old fashioned, live chat would be an advantage. Also if like an increasingly number of people are using tablets, the mobile website sometimes requires harder navigation.The search function can also be confusing giving page links which are sometimes not clear to follow. Overall 5 stars for a company that appears to be investing in technology, watch the how it’s made video, and I understand that a new paint processing system has just been installed causing delays, just hang on it will be worth it when your new kitchen arrives, oh and by the way big hand for the two guys who delivered ours, very good and pleasant service. C and M , Grantham