Absolute joke from start to finish, took 3 months to complete my order and then still couldn't get it right, sent the wrong wetsuit, fair enough they offered to take the wetsuit back and reorder but after waiting 3 months for this one I am not prepared to waste my time waiting another 3 months. Constantly chased either by email or phone on a weekly and sometimes daily basis and constantly filled with empty promises and false dates for delivery just to be let down every single time. When Billy is not about dont waste your time speaking to anyone else as they haven't a clue and will just tell you a pack of lies saying they will get Billy to ring you back the next day, have a guess what Billy never rings If your ordering online dont bother because if its larger than a snap bolt it would be very unlikely they will have what you want in stock. Mind you part of my order was 2 snap bolts and they managed to get that wrong as well. DW must have tons of custom instore because if they rely on their online store it's a wonder they are still trading, there again they are holding loads of peoples money until they get enough orders to refill their stock