Ordered our Gazco fire knowing there would be a delay on delivery. We were kept informed at every step until the fire was dispatched. Some back panels were slightly damaged on arrival. Direct Fireplaces immediately set the replacement process in motion and again, kept us informed about delivery. Staff were always very helpful and apologetic for the delay, which was a manufacturer's issue not their's. They were helpful, professional and very approachable throughout. Very happy to recommend them.
2 weeks ago
Direct Fireplaces has a
4.4
average rating
from
729
reviews
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