I have to say the order process and the website was really easy to use! What has really upset me was the delivery stated from 9am, I woke up at 7, went downstairs to find the fire had been dumped outside of my front door without knocking on the door or ringing the doorbell! I thought this was a poor representation of you and was incredibly poor customer service! Especially as it was pouring down and I had to get help earlier than expected to bring the fire in.
4 months ago
Direct Fireplaces has a
4.4
average rating
from
729
reviews
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