I appreciate they are busy but every communication via telephone, when I could actually speak to someone even the MD left me feeling unhappy with the service. After speaking to sales and finding a product that suited and was in stock I paid more and then got an email advising that delivery would be 2 weeks away. Requested a refund and finally had to contact PayPal to resolve. Sort out your customer service and listen to customers genuinely.
1 year ago
Direct Fireplaces has a
4.4
average rating
from
729
reviews
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