The actual products we have bought are of good quality and would recommend. However, the delivery system is not good.
The courier bought the granite slab for back of fireplace on a pallet. There was another large sheet of board nailed to top of pallet with the granite slab attached. The driver said it weighed 80kgms. He left it on drive and said was not allowed in our property. We are a couple in our late 60’s and we’re unable to move it. We had to ask for help from neighbours and were left with the pallet and board to cut in half and take to tip. I think this is shocking service and needs to be looked at urgently.
1 year ago
Direct Fireplaces has a
4.4
average rating
from
729
reviews
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