The fireplace had a chip when we received it. I rang Customer Service to report it and was told one of the team would be in contact with me and that they would either change the part that was chipped or replace the fireplace. That was two weeks ago and I've heard nothing.
There was no instructions on how to fit the fireplace.
1 year ago
Direct Fireplaces has a
4.4
average rating
from
729
reviews
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