We ordered 2 fires, 2nd one was DOA, so asked for and was sent a replacement which is working fine, now awaiting contact from manufacturer to pick it up. Good response to calls and emails, nice to see someone taking customer service seriously.
3 years ago
Direct Fireplaces has a
4.4
average rating
from
724
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.