Went to local store (Derry) to look and try out furniture eventually decided to buy the Delamere range. 4 seater, 3 seater, Chair and footstool costing £2663 this was at half price, not cheap now back to full price of over £4000. Furniture was delivered on the 17th November 2018 just around three weeks ago and the cushion seats are going flat as well as the cushions on the pillow back part the arm of furniture are slightly padded and you can feel the wooden frame through it. Contacted local store for manager to tell me l wasn’t looking after the furniture probably that l have to take cushions of the whole furniture everyday to shake them and plump them up to keep them from sagging, to say l am disgusted is an understatement. The mental stress of spending your hard earned money on a suite of furniture that is not fit for purpose after three weeks is awful and for a manager of DFS store to tell you it’s your fault is an absolute joke and not what you would expect of a company who claim to be professional and making furniture for 50years. Very angry and upset customer.