My experience with Enfield DFS has been less than satisfactory. Despite contacting the sofa company before my warranty period ended, I have not received any resolution to my issue even after following up multiple times since 2023. I found the customer service representative, Fireil to be unhelpful and impolite during our interactions. As a result, I do not recommend purchasing sofas from this vendor, and I hope that my feedback can be used to improve the quality of service provided to customers in the future. You are better off purchasing your sofas elsewhere.