So i purchased a 2 x sofa from DFS and had it delivered today. Noticed that there where no cushions with the sofa. So i questioned this with customer services who told me that this is a common complaint because people think the cushions come with it and they are separate. The store has called me back and said they are an additional cost. I explained that i did not see any price tag in the store and it was not explained to me they would be an additional charge. Other parts where explained and but nothing about the cushion. I was told by the store that i should have asked the questioned the questions! Even after speaking to the Manager there is nothing they did to resolve this problem which i think is poor customer service when the sales person did not explain this to me at the time of purchase. I bought as i seen it and i seen no price tags at the time. Very poor customer relations from the store