Ordered late October with delivery due end of November. I had family visiting and was counting on this being delivered as promised but had to sleep on the floor instead as the sofa arrived right before Christmas. Wanted to cancel my order but conveniently for DFS finance contract has a 30 days change of mind period, so I was shamelessly told from the store sales person I can't cancel my order as it will impact my credit. They are charging £99 for delivery, I was promised for it to be removed, nothing happened. They promised to push delivery earlier than intended, it actually arrived later than the last updated ETA. They kept updating the ETA on their system so every time I sent an email to enquire and they just based their replies on the new ETA. Salesperson cheekily added their care kit in the preorder agreement without me knowing right before I signed. Me and my bright ideas supporting the local store. Avoid - you'll get better treatment from the Swedes ;)