Polite staff, but disappointing delay (2 weeks) for staff to find out if Carving Knife would be available ! Then very disappointing delay in delivery completely owing to the choice of UPS as courier --- I was required to sign for delivery and had to stay home 4 days waiting for UPS as they repeatedly MISinformed me that delivery was in progress. Do Check UPS reviews to see how 92% of 3,000+ reviews are 'Bad'. Amazing! Be warned.
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