I ordered a cake and biscuit hamper for an old friends birthday. I ordered in plenty of time and specified the date. Whilst they said the date couldn't be guaranteed I thought as I had put my order in early the date would have been made. Unfortunately the order was delivered 4 days late by ROYAL MAIL48 which you would think meant up to 48 hour delivery. It does not! apparently according to Devon Heaven it means orders can be delivered up to 4 days!! There are no manned phones and when I got in touch, I was told my order would be delivered very soon!! There was no tracking. Apparently I should have paid extra for tracking. I would never use this company again.