I have purchased two separate orders from Devon Heaven. One of them was delivered as expected, however the second order was left on the doorstep of the recipients home in 30C temperatures, as the there was no reply. The contents of this package were totally ruined and when I called Devon Heaven to explain what had happened, the person I spoke with was unapologetic stating it was our responsibility to be in for the delivery. The package was labelled as keep refrigerated and leave with a neighbour if no reply. The level of customer service I have received was appalling to say the least, eventually the person I was speaking with on the phone hung up on me after getting quite agitated. I would suggest whoever runs this company needs to implement better delivery contingency protocols for the occasions when the recipient is not home. My advice to anyone reading this is avoid and look for alternative supplier.