Do not use this company post lockdown 2021. I contacted them june 2021 paid the consultation fee and got an appointment for September 2021. After my consultation they came up with a cost nearly double what they advertise so cut a few bits off to bring the price down. I left there with a package and they would contact me shortly for my first treatment that would take place at the end October 2021. The months on September and October I heard nothing and chased them 4 times, every couple of weeks, after just getting fobbed off each time. Finally called 1st November 2021 and they said that I would be contacted January 2022 as they have a back log due to covid. Happy to take my money for an assessment but will not refund me it as they couldn't stick to their original dates agreed and I'd already had the assessment. Do not use this company, it appears they are cramming as many assessment fee patients in as they can but not completing the work.