I purchased some sunglasses from Debenhams earlier in the summer. One of the arms fell off approximately a week later. Unfortunately I failed to keep the receipt. I imagined I might be able to exchange for a new pair of sunglasses but was told no. These were clearly Debenhams own brand so I was naturally disappointed. More important to mention is that if the same situation arises with a pair of Boots sunglasses they will exchange. Very impressive customer service. Well done BootS
5 years ago
Debenhams has a
3.1
average rating
from
1,326
reviews
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