Anonymous
I ordered a man overcoat online, according to their recommended measurements . On arrival I realised that wasn't the case and I have to return the parcel ASAP. I tried to get a return order through their website but my order wasn't recognised. I went to local Post office and returned to the original address on the parcel. Sent them the tracking order and they confirmed everything is OK and I should give 15 days for my refund. Now after 17 days I contacted them again and they said nothing was return and they don't recognised the signature on return order basically blaming the carrier for the issue. Please be careful !
1 month ago
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Debenhams has a 3.1 average rating from 1,326 reviews

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